Swedish 3D printer manufacturer Wematter makes advanced industrial technology available in a user-friendly complete solution, with both hardware and software. As part of the company’s growth journey, the company is releasing several new products in the Deep Space software suite, both a queuing function, create builds from several users’ queued parts and also an educational function. This is to streamline workflows, save work time, improve the onboarding process and reduce powder consumption.
Wematter’s Gravity 2022 3D printer is prepared to handle a large number of prints per build started. As the hardware is prepared for larger and more jobs, it is also time for a major update on the software front. Several new components have been launched in the Deep Space Suite. This includes a function for queuing builds, assembling builds based on queues, inviting new users, assigning rights, as well as a self-help guide for the software and hardware.
As the number of users has increased, the company has seen an opportunity to streamline the workflow before a build and to streamline onboarding. One of the big news is the possibility to create different users types. Partly users who have control over which builds to start, and partly users who want to send prints to a common queue. The new queue function enables several users to submit 3D models and prepare one or more builds and plan them based on the best time, degree of utilization, and their machine park setup.
A key concept Wematter has introduced through its Deep Space software suite and the collaboration features are several user levels. Partly standard users, who have the opportunity to queue builds and can put their models in Deep Space to see that they fit in Gravity, and partly Gatekeepers who are appointed 3D printer managers. The purpose of the gatekeeper role is to be able to prioritize, provide feedback to users and also be responsible for the operation of Gravity and the rest of its ecosystem.
“Our gatekeepers are very important people who are usually ambassadors and partly help users get started but also keep in touch with us or our dealers. The gatekeepers can invite more gatekeepers and can also give users access to print directly. In addition, we have introduced a function to be able to comment on builds and also send messages when sending desired models to the printer queue. Suddenly, we have eliminated the need for file management, chat apps, and unclear workflows. It is one step closer to being the obvious choice in development offices”, notes Robert Kniola, founder, and CEO of Wematter.
In connection with these new collaboration functions, the company has released a module for self-help under the name “Learn” where the user can read, go through and learn how the various functions can be used in the best way. In addition, there are plenty of keyboard shortcuts in Deep Space for expert users that are now clearly described in the self-help features.
“For some time, our users have been able to invite colleagues on their own to use the Gravity 3D printer in the Deep Space software suite. This has been popular and therefore many users can now share the same Gravity. To simplify the process, we are releasing this new queuing function that simplifies the workflow, reduces material consumption and streamlines work for these customers”, said Olof Kraigher, Head of Software at Wematter.
Deep Space has unique modularity in its architecture, which makes it possible to add and remove functionality over time. This means that these types of features can be added or removed by customers. Through the company’s business model as a subscription service with various packages such as Essential, Enterprise and Education, customers can choose to add the queue functions at an extra cost.
All customers who have chosen Enterprise or Education will receive free updates over time, where this type of functionality is included. The updates have been developed together with a number of pilot customers and are now rolling out to all Enterprise customers and will be offered to customers who have chosen Essential.
Summary of news in Deep Space
- User levels with different privileges, including regular users and gatekeepers that facilitate collaboration within larger organizations
- Simplified workflow to invite new users into an organization
- Gatekeepers can transfer gatekeeper privileges to other users during, for example, a holiday period
- Administrator users can add specific features at an additional cost
- Users can send files to a shared print queue
- Opportunity to comment on their printouts before a job
- Gatekeepers can merge several queues into joint jobs
- Status updates between porter and user before starting jobs
- Possibility to start machines remotely in several different places directly from Deep Space
- Learn section
- Self-help guide that users access through their Deep Space
- Shortcuts and shortcuts found in Deep Space
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