Metal 3D printing company AddUp has announced a new Service Department within its offering. Named LevelUp, the new service aims to contribute to the success of a project, such as training and consulting, co-design services, support for qualification, workshop design, machine maintenance, software and hardware upgrades and process optimization.
According to the French manufacturer of L-PBF and DED machines, the Service Department’s portfolio is structured around three distinctive offerings, tailored to correspond with the varying stages of project maturity:
- Additive Journey Kickstart: AddUp assists businesses in starting their additive journey, providing guidance to develop their additive manufacturing expertise in the right direction, helping the organizations acquire new skills and co-designing their first applications.
- Industrial Launch Support: AddUp supports businesses in the launch of their industrial capabilities, with tailor-made contracts. Whether it’s prototyping, small-scale production, or full-scale manufacturing, AddUp ensures that clients have the support they need to thrive in the competitive landscape of additive manufacturing.
- Business Growth Partnership: As a dedicated partner, AddUp collaborates with businesses to foster growth and achieve maximum productivity with unrivalled Overall Equipment Effectiveness (OEE). Their commitment extends beyond initial setup, guiding clients towards sustained success in their additive manufacturing endeavors.
“When you choose AddUp, you are not just selecting a service provider; you are choosing a strategic partner dedicated to supporting you through every step of your additive journey” explained Jean Rivoire, Director of Customer Service at AddUp. “In the trusted hands of our Service Department, our customers will experience a new level of service quality, and this will solidify AddUp as a reliable partner for those seeking to maximize the potential of additive manufacturing for their businesses.”
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