Designed for manufacturers requiring injection moulding, CNC machining and 3D printing services
Service provider Protolabs expands the range of its services with an all-in-one solution that enables AI quoting and production management.
Named ProDesk, the solution helps product development and procurement teams achieve real-time, AI-powered quoting with design for manufacturability (DFM) analysis. It also supports seamless collaboration across teams and offers a suite of tools for prototyping and production projects.
“To better serve our customers from prototyping to production, ProDesk serves as the ultimate manufacturing resource for innovation,” Protolabs President and CEO Suresh Krishna said. “We are excited to deliver an online experience that elevates Protolabs as a tech-enabled partner for quality parts throughout the entire product life cycle.”
ProDesk features AI-driven DFM analysis across injection molding, CNC machining, and 3D printing services for instant feedback on parts before they reach the production floor. Configurable quotes include material options, secondary operations, and finishes for real-time quotes. Lead times are also configured within the quote, allowing users to tailor quotes depending on turn-time needs and budget.
A similar “instant quotes” concept has recently been launched by Uptool, which claims to be 10 times faster than existing solutions.
Managing production and collaboration
As customers advance through the product development timeline, ProDesk’s Production Catalog lets users designate parts that are ready for production. It also simplifies management, organization, and reordering of those parts.
Through each stage of the ordering process, ProDesk is optimized for collaboration. Teams can share all quotes and orders to monitor order status and track shipments. The Production Catalog can also be shared with colleagues to instantly view and reorder parts, as well as to access order history, documentation, and part details.
ProDesk’s support center provides a central hub for assistance around orders, documents, billing, and quality documentation. The support center also provides direct communication to Protolabs’ team of applications engineers for design assistance, along with service line-specific guides with DFM information.
The new online platform brings each of these features into an interactive dashboard with real-time updates on recent orders, providing vital information upon login.
“Our goal with ProDesk is to deliver an online environment that modernizes the experience of working with Protolabs,” said Mark Flannery, Protolabs’ Global Product Director for E-commerce. “The nearly 50,000 customers who will access ProDesk this year will now have an industry-leading online experience that will accelerate product development timelines.”
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